What we collect
When you use our contact walkthrough, we collect the information you choose to provide, including your name, email address, phone number, property address, real estate goal, timing, area, pre-approval status, price range, property type, and any note you add.
We also collect limited technical and attribution information connected with the submission, such as IP address, the page where the request was submitted, referring page, and campaign parameters included in the link you used. This helps us understand the request and protect the form from spam or abuse.
How we use information
- To respond to your request and communicate with you about it.
- To provide and coordinate real estate services you ask us to provide.
- To maintain our client and transaction records.
- To operate, protect, and improve the website and its forms.
Who we share information with
When needed to respond to your request or carry out a transaction, we may share relevant information with parties and professionals involved in that transaction. Depending on the transaction, that can include buyers or sellers, real estate agents and brokers, escrow or title providers, lenders, inspectors, and other providers you ask us to coordinate with.
We also use service providers to run this website, deliver email, prevent spam, and maintain our customer relationship management system. Those providers receive information needed to perform those services. We may also disclose information when required by law or to protect legal rights.
Calls, texts, and email
When you submit a request, you agree that we may call, text, or email you about that request. Message and data rates may apply. Reply STOP to a text message to opt out of texts. You may also tell us by phone or email that you no longer want calls or emails about your request.
Retention and deletion requests
We retain inquiry information as needed to respond to your request, maintain records related to services or transactions, and meet legal and professional obligations. How long a record is kept depends on the relationship, transaction, and applicable recordkeeping requirements.
You may ask us to delete information connected with an inquiry by using the contact information below. We will review the request and may keep records that we are required or permitted to retain.
Contact
For a privacy question or deletion request, contact SBZ Real Estate at hello@sbzre.com or 818-696-0888.